TC HELICON harmony G-XT no boot sometimes

  1. #1 by Gerhard Hanzl on 06-18-2018
    Gerhard Hanzl's Avatar
    Posts: 1

    TC HELICON harmony G-XT no boot sometimes

    Hi dear community,

    my brand new unit does not boot reliable when powered up. Sometimes all lights and the preset display are lit, sometimes a "8." shows and all other lighs are off and sometimes it works!

    And yes, I updated to the latest firmware recently.

    Any ideas or similay experiences?
    Greetings Gery
  2. #2 by Robert Lofgren on 06-18-2018
    Robert Lofgren's Avatar
    Posts: 5,116
    Contact your seller so they can swap your device. You have a 30-day window to do this.

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