DL16 problem

  1. #11 by Paul Vannatto on 06-15-2018
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    Posts: 10,522
    - Bormo Glot wrote View Post
    Thank you, Paul, we're thinking the same way - just checked
    Great minds think alike...
    Hopefully CARE will know what to do.

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  2. #12 by Robert Lofgren on 06-15-2018
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    You must test with gigabit ethernet to ‘simulate’ aes50 since 100mbit only uses two pairs while gigabit and aes50 uses all if the four pairs.

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    Check the knowledgebase at https://kb.musictri.be/mghome

    For official technical and warranty support for your product you should contact the support team through their CARE department. You can contact CARE by phone at (+1) 702-800-8290 for the US and Canada and (+44) 1562 732290 in Europe.

    You can also contact CARE support via email at CARECREA@musictribe.com. They strive to respond to emails within 24-48 hours during normal business hours, but please be patient if it takes longer due to the volume of emails they receive.


    Robert Lofgren
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  3. #13 by Bormo Glot on 06-16-2018
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    Posts: 7
    - Robert Lofgren wrote View Post
    You must test with gigabit ethernet to ‘simulate’ aes50 since 100mbit only uses two pairs while gigabit and aes50 uses all if the four pairs.
    Hi Robert, yes, it is a gigabit switch and Mac. I just have not enough speed to test...

    Anyway, one of 2 stageboxes works properly with the cable and one is not...