Heavy blow noise

  1. #1 by Thierry Murcia on 05-18-2018
    Thierry Murcia's Avatar
    Posts: 1

    Heavy blow noise


    I would like to know what's wrong with my VoiceLive 2.
    After 3 years of perfect use, here is the problem
    I notice a heavy blow noise when turning on the choir knob while editing harmony.
    This is a random and rare behaviour, but it could be back without warning.
    The reason why I write you is because today, I had the same scratch while pushing the "step" switch.
    This is the first time and I'm afraid it come back on live performance.
    Can you imagine a blowing sound on high power PA ?
    I don't !

    So, have you a feedback about that behaviour ?
    What do you think about ?
    System is up to date and no damage on my device, mint condition.

    Thanks for your reply
    Best regards
  2. #2 by Spencer Larsen on 06-13-2018
    Spencer Larsen's Avatar
    Posts: 526
    Hey Thierry,
    You sure it's not just scratchy pots? It's perfectly normal for knobs to collect dust over time and eventually get scratchy. Maybe a recording (video or audio) would help clarify your issue if that's not what's going on.

    Spencer Larsen
    Engineer, Testing
    TC Helicon,
    MUSIC Tribe
    Our Support Team is always available for more urgent assistance.