M32 is not recognized by Windows.

  1. #1 by Anthony on 02-02-2018
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    Posts: 21

    M32 is not recognized by Windows.

    I am running firmware 3.07 and trying to connect to my computer. Why isn't the soundboard showing up in my control panel, or offering for me to select it's channels as inputs in my DAW? I downloaded the X-32 driver.
  2. #2 by Paul Vannatto on 02-02-2018
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    Posts: 10,265
    - Anthony wrote View Post
    I am running firmware 3.07 and trying to connect to my computer. Why isn't the soundboard showing up in my control panel, or offering for me to select it's channels as inputs in my DAW? I downloaded the X-32 driver.
    If you are using an M32, is your USB card not the DN32-USB card? If so the X32 driver is the wrong driver. Get the proper driver here http://www.musictri.be/Categories/Mi...0B3I/downloads
    and update the firmware to 3.08 as well.

    __________________________________________________ _______________________
    For additional help please refer to the X32 wiki pages for updated and current documentation about the X32.

    For official technical and warranty support for your product you should contact the support team through their CARE department. You can contact CARE by phone at (+1) 702-800-8290 for the US and Canada and (+44) 1562 732290 in Europe.

    You can also contact CARE via email at CARECREA@music-group.com. They strive to respond to emails within 24-48 hours during normal business hours, but please be patient if it takes longer due to the volume of emails they receive.


    Paul Vannatto
    Volunteer Forum Community Moderator
  3. #3 by Anthony on 02-02-2018
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    Posts: 21

    You're correct.

    How on earth did I get to that page instead of the driver on the M32 page. I'm showing the m32 in my DAW now. Thanks brother!