Trouble updating DL32 firmware

  1. #1 by Clark Wright on 03-14-2017
    Clark Wright's Avatar
    Posts: 4

    Trouble updating DL32 firmware

    I have followed all the steps that I found on this forum to update the DL32 firmware, but for some reason the windows application closes the second I open it, with the DL32 connected via USB and powered on. Does this mean maybe that the firmware is already up to date?
  2. #2 by Gary Higgins on 03-14-2017
    Gary Higgins's Avatar
    Posts: 2,843
    - Clark Wright wrote View Post
    I have followed all the steps that I found on this forum to update the DL32 firmware, but for some reason the windows application closes the second I open it, with the DL32 connected via USB and powered on. Does this mean maybe that the firmware is already up to date?
    Step 4 below is maybe the reason? With a Behringer S16, people said they had problems with Win10 but Win7 worked fine. Maybe the same problem here? Disable your virus protection and/or Windows Defender too. There was a procedure for checking the firmware version on some stageboxes, it doesn't say how its done here but my guess is that is not your problem anyway and that it would just update it or actually say it was aready using that version once the updater was running correctly.

    Update Process:

    1. Download and unpack the updater zip from midasconsoles.com on your Windows PC
    2. While the DL32 is switched off, connect its USB port to your PC usinga standard USB cable (type A -- type B)
    3. Upon powering up, the DL32 will detect the USB connection and wait for the update
    4. Make sure you have started your Windows session with Administrator access, then start theDL32update_1-7.exe
    5. The terminal window will inform you about the update progress. Wait approximately1 min until it shows completed
    6. Disconnect the USB link and switch the DL32 power off and then on
  3. #3 by Raphael Becker-Foss on 03-14-2017
    Raphael Becker-Foss's Avatar
    Posts: 722
    Hi Clark,

    there is a problem with several MG update files: They are identified by the virus scanners to be dangerous. This is due to the use of a module named tr/dropper.gen

    Even with temporarily deactivating my VS, I wasn't able to install the FW update file myself.

    That said, I looked up the change log and there is an easy way to find out if the latest FW is already installed. Just hold the Mute button during startup and check if the fan is turned off. If yes, then you have the latest FW already installed, since this feature was introduced in the last update. Don't worry, the fan will reactivate automatically on the next startup.

  4. #4 by Mark Norgren on 03-15-2018
    Mark Norgren's Avatar
    Posts: 70

    DL32 Firmware Upgrade

    Can someone point me to the steps to upgrade my DL32? I have a MacBook Pro and will be using that?

    I plan to upgrade my M32R, X-Live card, and my DL32 all at the same time. I always get a bit nervous about upgrading firmware. My system works well now and want to make sure that everything is compatible with each other and I don't experience problems after upgrading.

    Thanks as always for the help.
  5. #5 by Gary Higgins on 03-15-2018
    Gary Higgins's Avatar
    Posts: 2,843
    Pretty sure you need to use a windows PC...see below..

    Link:

    http://www.musictri.be/Categories/Mi...0BMD/downloads


    pdf is part of the download of the firmware


    The firmware update 1.7 for DL32 adds performance improvements and new features to the I/O box operating system. This new version improves AES3 (AES/EBU) status bits, adds MIDI remote control of head amps and prevents clicks when using the Mute All Outputs function with very high subsequent gain.
    The firmware update can easily be done via USB using a Windows PC/laptop computer. Please follow the update instructions at the end of this document.
    This new DL32 Firmware version contains: New Features •


    Hold the MUTE button during power-on to disable the fan • Version 1.3 with increased fan voltage to support new fan model • Version 1.5 includes aes/ebu validity and status bits changed (fixing no-sound issue with LabGruppen iPD series) • Version 1.6 adds MIDI preamp remote control (as in DL16) • Version 1.7 Mute all function changed to digital mute, only MIDI Remote Control • Note: The DL32 will only accept MIDI controls when its preamps are not controlled from a console (i.e. M32 series) already • When DL32 is connected to any AES50 clock master that does not control its preamps, (e.g. Lynx AES16e-50), then its rear panel MIDI input allows controlling head amp gain and phantom power • Rx/Tx on MIDI CH01 CC80...95, 0-19 > Input 1-16, Gain, 2.5 dB steps, -2.5 dB...45 dB • Rx/Tx on MIDI CH01 CC96...111, 0/127 > Input 1-16, Phantom power, on/off
    • Rx/Tx on MIDI CH02 CC80...95, 0-19 > Input 17-32, Gain, 2.5 dB steps, -2.5 dB...45 dB • Rx/Tx on MIDI CH02 CC96...111, 0/127 > Input 17-32, Phantom power, on/off

    Requirements: Windows (WinXP or higher) PC with USB connector and administrator account required for running the updater executable (DL32update_1-7.exe)


    Update Process: 1. Download and unpack the updater zip fi le from midasconsoles.com on your Windows PC 2. While the DL32 is switched off , connect its USB port to your PC using a standard USB cable (type A -- type B) 3. Upon powering up, the DL32 will detect the USB connection and wait for the update 4. Make sure you have started your Windows session with Administrator access, then start the DL32update_1-7.exe 5. The terminal window will inform you about the update progress. Wait approximately 1 min until it shows completed 6. Disconnect the USB link and switch the DL32 power off /
  6. #6 by Mark Norgren on 03-15-2018
    Mark Norgren's Avatar
    Posts: 70

    Thanks!

    Now to find someone in the band with a PC laptop!
  7. #7 by Gary Higgins on 03-15-2018
    Gary Higgins's Avatar
    Posts: 2,843
    - Mark Norgren wrote View Post
    Now to find someone in the band with a PC laptop!
    BTW you may have it already (if it's fairly new) no way to tell except for this:

    Hold the MUTE button during power-on to disable the fan.


    If it works, you already have v1.7
  8. #8 by Mike Devore on 06-09-2018
    Mike Devore's Avatar
    Posts: 49

    Firmware taken down ?

    It appears the update firmware was taken down from the site. I delayed my attempt for two days to make sure it wasn't a temp problem with the server...
    Will I benefit from this update if I dont use Midi ? Most all I read in the PDF is Midi control..

    Thanks for any advice.
  9. #9 by Gary Higgins on 06-10-2018
    Gary Higgins's Avatar
    Posts: 2,843
    - Mike Devore wrote View Post
    It appears the update firmware was taken down from the site. I delayed my attempt for two days to make sure it wasn't a temp problem with the server...
    Will I benefit from this update if I dont use Midi ? Most all I read in the PDF is Midi control..

    Thanks for any advice.
    I just looked...it's there now

    http://www.musictri.be/Categories/Mi...0BMD/downloads