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  2. Perform-VE Feature suggestion: Midi tempo from phone app

    Being able to send a midi tempo from the phone app would be great on stage! Especially if it can be saved with a preset in the app, so that sending a preset from the app automatically sets the bpm on...
  3. 04-16-2018
    19
    1,047

    To those of you with a VL3X that doesn't show the...

    To those of you with a VL3X that doesn't show the guitar jacks option, please make sure you're updated to the latest firmware as some earlier versions didn't have that option. (and don't forget to...
  4. 04-16-2018
    3
    405

    Hey Ken, yeah the VK sums the output to stereo...

    Hey Ken, yeah the VK sums the output to stereo from just one output automatically as soon as it registers that only one output is being used. It shouldn't matter which one. Make sure that your...
  5. 03-12-2018
    15
    1,280

    Looks like you guys have it covered! I don't have...

    Looks like you guys have it covered! I don't have access to a VK any longer so I can't really speak for any of the updates sorry. I'll just.. slowly back away and forget everything I ever knew ;)
  6. No problem, glad it worked :) Just remember to be...

    No problem, glad it worked :) Just remember to be careful with input gain levels if you're using the transducer without a gate :)
  7. Hey Riccardo, are you using any other effects...

    Hey Riccardo, are you using any other effects than reverb? The transducer effect has a separate gate on it to avoid feedback issues, so if you're using that as well, it might be that one cutting off?...
  8. Hi Simone - you can split the instrument outputs...

    Hi Simone - you can split the instrument outputs to have guitar in one and backing tracks in the other (that's imported tracks). I honestly can't remember if Loops will also come out of this output...
  9. 02-23-2018
    2
    238

    Hey Chad & Spencer, my VLT2 is the same - the...

    Hey Chad & Spencer, my VLT2 is the same - the input level dial has to be touching on max before my baseline singing level registers a green dot on the LED. At this point if I sing any louder it'll...
  10. Hi Spike! Are your headphone and main output...

    Hi Spike! Are your headphone and main output mixes set up the same? You can access the mixer from the home screen by turning any of the mix dials, and then navigate and compare between the two.
    ...
  11. Hi Chris! I have a similar setup...

    Hi Chris! I have a similar setup, though I went with a mic for each unit, but I'm running the main output of the VE into the instrument input of the VLT2 (oh if only it had two parallel main...
  12. 02-18-2018
    3
    288

    Hijacking this comment a little, not SingThing...

    Hijacking this comment a little, not SingThing related but an option to switch off visual tap tempo in general would be nice! I rarely use tap tempo (I have a VE and VLT2 connected, and haven't...
  13. Hi Chris! Phantom power can cause a pop on power...

    Hi Chris! Phantom power can cause a pop on power up. If you're connected to a mixer, make sure to mute the channel before powering your VL3X on, or if possible power the VL3x on before powering the...
  14. Hi Darren, glad to hear you worked it out with...

    Hi Darren, glad to hear you worked it out with preset increases - that would have been my suggestion to you as well. and with the amount of preset slots available hopefully you shouldn't run out any...
  15. Hi there! Listen to Ramon - he knows what he's...

    Hi there! Listen to Ramon - he knows what he's talking about.

    It sounds like you're using a clip on mic, amirite? to be able to bounce around the stage like the seductive saxter (sax really is the...
  16. Hey there Darren, sorry you've had a bad...

    Hey there Darren, sorry you've had a bad experience with the unit. Have you switched Speaker Sim off in the Guitar tab of the Setup? I'm no wizard with placement, but I can help you with the...
  17. Hi Darren, if it's set to looper in the setup...

    Hi Darren, if it's set to looper in the setup then that's strange. Are you using an external switch (3 or 6) as well? try reinstalling the software by updating in VoiceSupport or using the reset...
  18. I know the boys keep an eye on the forum (hi...

    I know the boys keep an eye on the forum (hi guys! waves ) so I'm sure they'll take it into consideration! :)
  19. Hi Mike, make sure it is set up as per the...

    Hi Mike, make sure it is set up as per the manual, and then, make sure you're using the TRS cable that came with the pedal. A "normal" guitar jack aka TS cable won't work with the pedal.
  20. Hi Joe! Yes, there are a whole bunch of youtube...

    Hi Joe!
    Yes, there are a whole bunch of youtube manuals you can follow along! If you go to the helicon youtube channel, they have playlists sorted for you. Remember, anything the VL3 can do, the...
  21. 02-14-2018
    1
    209

    Hi Greg. Just to avoid confusion, are you using...

    Hi Greg. Just to avoid confusion, are you using the headphone output and an AUX cable into your mac to record, and what inputs (guitarm vocal, aux) are you using?
  22. Hi Enrico, glad to hear we found the guilty...

    Hi Enrico, glad to hear we found the guilty party, and that nothing is broken on your unit. This quirk is actually described in the setup part of the manual, though why it is like this I'm afraid I...
  23. Sounds like a great workaround to be honest!!...

    Sounds like a great workaround to be honest!! Gotta love that look from the audience when you make "magic" sounds ;) There have been other requests for a dual mono style output with piano in one and...
  24. 02-11-2018
    51
    12,178

    Sticky: I'm gonna go ahead and assume you've tested the...

    I'm gonna go ahead and assume you've tested the USB cable to make sure it's not faulty? Also the basics, the pedal has to be on while you connect of course. does it show in the midi devices thingy of...
  25. Hi Enrico, are you using the AUX input? The two...

    Hi Enrico, are you using the AUX input? The two share an input on the board I think so only one can be used at a time. Make sure also to check the monitor input level in the Input section of the...
  26. 02-08-2018
    51
    12,178

    Sticky: Hi Brock, can't help with the firmware issue...

    Hi Brock, can't help with the firmware issue regarding the HS2 but this FAQ might help you get it to connect to voicesupport on Mac. Make sure voicesupport is force closed before you follow the...