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  2. Hey Rod, Sorry to hear about your feedback...

    Hey Rod,
    Sorry to hear about your feedback issues, I really appreciate how well written your post is and the details you've provided. I do have some more questions though...

    Are you using an...
  3. 4 Days Ago
    1
    68

    Hey Walter, or uh, Scott, It sounds like your...

    Hey Walter, or uh, Scott,
    It sounds like your LCD screen is having some issues. Can you please get in contact with our support team? They'll be able to help you determine if this is a...
  4. Hey Johnathan, My suggestion would be to set...

    Hey Johnathan,
    My suggestion would be to set your guitar level relative to your vocal level. So set up your mic's input gain first so that it's as high as possible without clipping, the do the same...
  5. Hey Ivan, What kind of guitar are you using? ...

    Hey Ivan,
    What kind of guitar are you using? Does it have an XLR output in addition to the 6.5mm output (like this)?
  6. We at TC Helicon do not recommend running any 9...

    We at TC Helicon do not recommend running any 9 volt hardware with 12 volt power adapters, this can result in damaging your hardware in a fashion not covered by your warranty. The Mic Mechanic 1 and...
  7. 4 Days Ago
    3
    366

    Hey Brandon, I've just spoken with the relevant...

    Hey Brandon,
    I've just spoken with the relevant developer and at 100% (Mix fully clockwise) the Lead voice is indeed not present. The styles available are "Unison" which is a voice singing a unison...
  8. Hi again, I think we've identified the issue and...

    Hi again,
    I think we've identified the issue and fixed VoiceSupport so you can now get the new presets. Basically the new presets were in the Cloud, but VoiceSupport wasn't downloading them...
  9. Sticky: Ryan, Thanks for pointing this out. I think...

    Ryan,
    Thanks for pointing this out. I think we've identified the issue and fixed VoiceSupport so you can now get the new presets. Basically the new presets were in the Cloud, but VoiceSupport...
  10. 4 Weeks Ago
    2
    89

    Hey Adam, Yeah this a known issue. Fortunately...

    Hey Adam,
    Yeah this a known issue. Fortunately musicians don't tend to use the undo/redo function during playback of the layer they're undoing. What I mean by that is that undoing a looped layer...
  11. Hey David, No this will not be changing. To...

    Hey David,
    No this will not be changing. To accomplish what you're after, use a stereo splitter to send your auxiliary signal to both the VoiceLive and your mixer. You can then mute the auxiliary...
  12. "If I choose "Metronome Follows Playback - On" it...

    "If I choose "Metronome Follows Playback - On" it works fine. But I can't save this to the patch."

    That's right, you can't! Looper changes are saved to their respective loop slots, not to presets...
  13. Hey Andy, Unfortunately the guitar...

    Hey Andy,
    Unfortunately the guitar Octaver/shifter is not an effect that can be controller by an expression pedal. When mapping your expression pedal's functionality (in the "Guitar" menu on the...
  14. 08-14-2018
    4
    205

    Hey John, Just in case you haven't found it yet,...

    Hey John,
    Just in case you haven't found it yet, you can increase the amount of compression on your voice in the VL3X. In the "Setup" menu, on the "Tone" tab, you can manually adjust the threshold...
  15. "because I didn't get the timing quite right,...

    "because I didn't get the timing quite right, after a few seconds the timing of the loop drifts away from the band and it soon sounds rubbish."
    This is unfortunately how almost every guitar looper...
  16. 08-14-2018
    2
    137

    Hey Keenan, Litesnsires isn't exactly correct...

    Hey Keenan,
    Litesnsires isn't exactly correct actually - loops are not stored with presets, they are stored in the looper. The "Store" button is for presets, but loops are not included in that...
  17. Hey Ewerton, Your friend is using the VoiceLive...

    Hey Ewerton,
    Your friend is using the VoiceLive 2? Then yes this is totally possible! Just go into the "Setup" menu, and change the "Output" parameter to "Dual Mono". With that setting, the left...
  18. 08-14-2018
    1
    135

    Hey Orson, Is it possible the preset you're...

    Hey Orson,
    Is it possible the preset you're testing this on is influencing the guitar's tone? The guitar effects and amp modelling in VL3 are only applied to the 6.5mm guitar input, the auxiliary...
  19. Hey Laurent, Yep that thread you linked to is...

    Hey Laurent,
    Yep that thread you linked to is correct, this is possible! Once you've set up your backing track in the preset, navigate to the Harmony effect's editing page and set the "NaturalPlay...
  20. Hey John, This is a weird one as your setup...

    Hey John,
    This is a weird one as your setup should be working. The auxiliary input on PlayAcoustic will indeed guide harmonies, even when there's nothing plugged into the guitar input. Those...
  21. Hey Noel, Yeah this actually works! I mean, you...

    Hey Noel,
    Yeah this actually works! I mean, you have to turn off all the fancy modelling stuff (Gender, Portamento, Smoothing, Humanization, etc.) to avoid getting a noticeable delay in the...
  22. Hey Andreas, Can you please share some more...

    Hey Andreas,
    Can you please share some more information? What program are you using to send MIDI? What hardware? Are you sending MIDI notes to the 5-pin MIDI port or the USB input on your...
  23. 08-10-2018
    1
    131

    Hey Ron, No the Switch-6 cannot be used with the...

    Hey Ron,
    No the Switch-6 cannot be used with the VoiceLive Touch 1, only the Switch-3 works with that product. Thanks for your interest in our gear :)
  24. Hey Thomas, Yes indeed you can! In fact the...

    Hey Thomas,
    Yes indeed you can! In fact the Tuner mode inherently acts as a Talk mode as well, so entering the guitar tuner with a Switch-3 or Switch-6 will also bypass all the effects on your...
  25. Hey Doug, I assume you're talking about our...

    Hey Doug,
    I assume you're talking about our VoiceSupport 2 application, right? Would it be possible for you to take a screencap of your text issue please? I can then pass it on to our VoiceSupport...
  26. Hey Hasan, Unfortunately no, I don't think you...

    Hey Hasan,
    Unfortunately no, I don't think you can avoid this. Currently, when you hold down the overdub button to erase your B loop, the VL3 starts playing that loop immediately, then it realizes...